Terms of service
In the event that you have completed your order and the purchase process through the website (Dhad Educational Stories and more), this means that you agree to all the mentioned terms of use; In addition to the privacy policy, exchange and return, and do not forget the frequently asked questions mentioned on the site, and shipping and delivery information.
- your personal data; You are responsible for the validity of the data that you register during the purchase process from the site and the creation of the order, and you are responsible for any error or delay due to the registration of wrong data and details.
- We inform you that we will use your personal details that you registered to ship your order (personal name, phone number, region, address)
- After completing the application and payment, you acknowledge and agree that we may request a copy of transfer proof or payment in the event that the amount is not received, and this copy must include (our account number / the transferred amount / due date)
Order confirmation: We will send a message to your phone via the WhatsApp application or email to confirm your order.
- In the event that an error occurs that causes one of the products you have chosen to be unable to be shipped, you have the right to add an alternative product of the same value as the previous product.
- The possibility of modifying the order is available if we were contacted before handing over the order to the shipping company, but after that modification is not possible
- The receipt:
Receipt takes place after completing the order and removing it from our store to the shipping company, between a period of time ranging from 1-5 working days as a maximum
- In the event that the package was delivered and was not received by you, the order will be returned to the store, and we are not responsible for any delay that may occur due to failure to respond to the shipping company.
- Receipt by the place you specified for delivery.
- In the event that you receive your order incomplete due to our negligence (bearing in mind that the Dhad crew checks the validity of the order over and over again before sending it), the missing product will be sent to you immediately, provided that you contact us immediately upon receiving the parcel, up to 24 hours after receiving the parcel
** These items may be updated from time to time or the prices of stories may change according to circumstances and occasions, such as discounts and offers, for example, so please read them before each purchase from the site
- your personal data; You are responsible for the validity of the data that you register during the purchase process from the site and the creation of the order, and you are responsible for any error or delay due to the registration of wrong data and details.
- We inform you that we will use your personal details that you registered to ship your order (personal name, phone number, region, address)
- After completing the application and payment, you acknowledge and agree that we may request a copy of transfer proof or payment in the event that the amount is not received, and this copy must include (our account number / the transferred amount / due date)
Order confirmation: We will send a message to your phone via the WhatsApp application or email to confirm your order.
- In the event that an error occurs that causes one of the products you have chosen to be unable to be shipped, you have the right to add an alternative product of the same value as the previous product.
- The possibility of modifying the order is available if we were contacted before handing over the order to the shipping company, but after that modification is not possible
- The receipt:
Receipt takes place after completing the order and removing it from our store to the shipping company, between a period of time ranging from 1-5 working days as a maximum
- In the event that the package was delivered and was not received by you, the order will be returned to the store, and we are not responsible for any delay that may occur due to failure to respond to the shipping company.
- Receipt by the place you specified for delivery.
- In the event that you receive your order incomplete due to our negligence (bearing in mind that the Dhad crew checks the validity of the order over and over again before sending it), the missing product will be sent to you immediately, provided that you contact us immediately upon receiving the parcel, up to 24 hours after receiving the parcel
** These items may be updated from time to time or the prices of stories may change according to circumstances and occasions, such as discounts and offers, for example, so please read them before each purchase from the site